24-Hour Claim Reporting Service
for Zurich-Insured Lawyers

This hotline is a simple and efficient way to report malpractice claims and it's available to all customers insured under our Lawyer's Professional Liability Program through Zurich North America.

Staffed by qualified and experienced Claim Service Professionals, the hotline is available 24 hours a day, seven days a week. There's no need to mail or fax the first notice of claim. Just make one simple, toll-free call.

Once you determine the claim (or potential claim) should be reported, utilizing this hotline expedites the claim process, which may significantly reduce your claim costs.

Here's How It Works:
(Zurich-insured attorneys or firms only)

To report a claim (or potential claim) by PHONE :

1. Call (800) 987-3373.
2. The Claims Service Professional answering your call will:
   • Obtain details on your firm's policy with Zurich.
   • Request key information from you about the possible claim or incident.
   • Complete the first notice of claim for electronic transfer to Zurich's Claims Department.
   • Provide you with confirmation and claim numbers.
3. Your telephone notice of claim (or potential claim) will be electronically transferred to Zurich's Claims Department within 24 hours. A member of Zurich's Claims Team will then contact you within one business day to discuss the next steps.

To report a claim (or potential claim) by FAX:

1. Fax a cover letter and all applicable documents to (866) 255-2962 to the attention of "Professional Liability Claim Director."
2. Your claim will be imaged and forwarded electronically to Zurich Professional Liability Claims. There it will be assigned to Claim Counsel, who will provide confirmation of receipt within 24 hours.
3. A member of Zurich's Claims Team will then contact you within one business day to discuss the next steps.

To report a claim (or potential claim) by MAIL:

1. Forward a cover letter and all applicable documents to:

   Zurich Professional Liability Claims Department
   P.O. Box 968041
   Schaumburg, IL 60196-8041
   

2. Your claim will be imaged and forwarded electronically to Zurich Professional Liability Claims. There it will be assigned to Claim Counsel, who will provide confirmation of receipt within 24 hours.
3. A member of Zurich's Claims Team will then contact you within one business day to discuss the next steps.

For law firms insured by other carriers (non-Zurich):

It is important for you to follow the instructions included in your policy packet for reporting claims to your insurance carrier. Learn more here and please contact us if we can assist you with the process.

It is important to understand the relationship between you, your insurance company and Daniels-Head when a claim or potential claim situation arises. If you purchased coverage through Daniels-Head, then we are either your agent or your broker, depending on the transaction in question. Your contract for insurance, however, is with the insurance company.

Insurance companies generally require that notice of a claim or a potential claim or incident be made directly to them. If you choose to give notice of a claim or potential claim or incident to Daniels-Head, then we will gladly forward this information on to your insurance company. The details for providing notice to the insurance company have been included in the policy documentation delivered to your firm and you should follow these instructions expressly.