Our Privacy Policy
Ultimately, privacy is a partnership.
At Daniels-Head, the basis of our customer partnerships is trust. You have chosen to do business with Daniels-Head and we are committed to honoring that relationship with great care. We recognize our obligation to keep information about you secure and confidential.
The "non-public personal information" we collect is used to assist us in providing our customers with a broad range of insurance products and services as efficiently and conveniently as possible.
We are highly selective in choosing these insurance companies and service organizations that provide the quality products and services we offer to our customers.
Within our organization, each employee receives an Employee Handbook that includes ethical standards and a confidential information section that states how to use and protect this customer information.
Information we collect and how we collect it.
We collect non-public personal information about our customers as follows:
- Information we receive from applications or other forms.
- Information about your transactions with us.
- Information we receive from affiliated and unaffiliated third parties, including insurance companies, premium finance companies, surety companies, medical information bureaus, etc.
Information we disclose and to whom we disclose it.
We may disclose the non-public personal information we collect, as described above, on your behalf, to persons or companies that provide the products and services that you have requested or that are otherwise offered through our agency.
We may also disclose information about you to other third parties with your consent or at your direction. We do not disclose information about current or former customers to third parties for marketing reasons.
Your right to verify accuracy of information collected.
Keeping your information accurate and up-to-date is very important to us. You may review and correct non-public personal information about you that we collect, except for information relating to claims or criminal or civil proceedings.
Security procedures.
We restrict access to your non-public personal information and only allow disclosure to persons and companies as permitted by law, who assist us in providing products or services to you. We maintain physical, electronic, and procedural safeguards to protect your non-public personal information.
If you have any questions about our privacy policy, or about how Daniels-Head protects your confidential information, please contact our corporate center at (800) 950-0551, or by mail at P.O. Box 160730, Austin, Texas 78716