24-Hour Claim Reporting Service
for Zurich-Insured Lawyers
This
hotline is a simple and efficient way to report malpractice
claims and it's available to all customers insured under
our Lawyer's Professional Liability Program through Zurich
North America.
Staffed by qualified and experienced Claim Service Professionals,
the hotline is available 24 hours a day, seven days a
week. There's no need to mail or fax the first notice
of claim. Just make one simple, toll-free call.
Once you determine the claim (or potential claim) should
be reported, utilizing this hotline expedites the claim
process, which may significantly reduce your claim costs.
Here's How It Works:
(for Zurich-insured firms only)
To report a claim (or potential claim) by PHONE :
- Call (800) 987-3373.
- The Claims Service Professional answering your call
will:
- Obtain details on your firm's policy with Zurich.
- Request key information from you about the possible
claim or incident.
- Complete the first notice of claim for electronic
transfer to Zurich's Claims Department.
- Provide you with confirmation and claim numbers.
- Your telephone notice of claim (or potential claim)
will be electronically transferred to Zurich's Claims
Department within 24 hours. A member of Zurich's Claims
Team will then contact you within one business day
to discuss the next steps.
To report a claim (or potential claim) by FAX:
- Fax a cover letter and all applicable documents to
(866) 255-2962 at the attention of "Professional
Liability Claim Director, Specialties New York."
- Your claim will be imaged and forwarded electronically
to Zurich Professional Liability Claims in New York.
There it will be assigned to Claim Counsel, who will
provide confirmation of receipt within 24 hours.
- A member of Zurich's Claims Team will then contact
you within one business day to discuss the next steps.
To report a claim (or potential claim) by MAIL:
- Forward a cover letter and all applicable documents
to:
Zurich Professional
Liability Claims Department
P.O. Box 307010
Jamaica, NY 11430-7010
- Your claim will be imaged and forwarded electronically
to Zurich Professional Liability Claims in New York.
There it will be assigned to Claim Counsel, who will
provide confirmation of receipt within 24 hours.
- A member of Zurich’s Claims Team will then
contact you within one business day to discuss the
next steps.
For law firms insured by other carriers (non-Zurich):
It is important for you to
follow the instructions included in your policy packet
for reporting claims to your insurance carrier. Learn
more here and please contact
us if we can assist you with the process.
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